Shipping and Delivery Policy
Please note that the free shipping policy will be applicable only if explicitly specified as part of promotional campaigns or special offers.
Kindly take note of our shipping policies outlined below:
To ensure smooth delivery of your order, please provide a complete postal address, including the pin code, email ID, and contact number. We recommend double-checking your pin code and contact number before finalizing your order.
If the ordered item is readily available in stock, it will be packed and dispatched from our warehouse within 3 working days. However, if certain items are out of stock, we will arrange for their production and dispatch them within 10 working days from the date of order placement.
Rest assured, we will keep you informed of any such occurrences.
Our trusted courier partners will deliver your shipment from Monday to Saturday, between 9 am to 7 pm. Please note that delivery times exclude public holidays and Sundays. Additionally, the actual delivery time may vary due to factors beyond our control, such as unforeseen travel delays by our courier partners or transporters, arising from weather conditions or strikes.
Once your package is dispatched, we will promptly email you the tracking details of your order. We kindly request your patience until then.
For any further clarifications or assistance, please do not hesitate to reach out to us at info@thegudway.com. We are here to help!